Lakes of l’Eau d’Heure – Belgium

Vision & objectives

The Lakes of l'Eau d'Heure is a 1800-hectare site. The current development of accommodations and touristic activities have to be done in a sustainable way in order the preserve the quality of the water, which is the main asset of this site. The water quality is different from one lake to another. Some lakes are not proper to swim in, while the efforts to clean the lake of Plate-Taille recently lead to receive the Blue Flag Award.


Lakes Management Agency funds the coaching of their own EMAS implementation as well as initial review of 8 tourism operators

Start : january 2012, end march 2013


Key stakeholder : asbl Lac de l'Eau d'Heure, the association managing the site.

Other stakeholders : Several stakeholders are controlling and supporting the touristic development in the region :

  • Regional administrations (Forest and Nature, Water management, Environment, Mobility, Agriculture),
  • Regional economic development agencies,
  • Nature defense NGOs, Local authorities surrounding the Lakes,
  • Farmers,
  • Tourism service providers : accommodation, tourist attractions, sport centers, etc

The coach

Groupe One

Groupe One is responsible to coach one cluster in Belgium and to co-organise the trainings for tourism agents. Groupe One was also the coordinator of the workpackage dedicated to capacity building and dissemination of the project results. The organisation has …

21 Solutions

21 Solutions is a consultancy, based in Brussels, created in 2008, as a spin-off of Eco-Conseil Entreprise, a company with 10 years experience in the field of environmental management and sustainable development. 21 Solutions brings together the experience of five …

Labels ands brands in the region


The European EMAS Regulation specifies the requirements to comply with when setting up an Environmental Management System (EMS). It is a voluntary scheme. EMAS goes beyond...

The region


Located between the rivers Sambre and Meuse, the lakes of l'Eau d'Heure is a flagship of the Walloon tourist heritage. Artificially created in the 70's to establish a water reserve for maintaining the level of the river Sambre, the largest lakes in Belgium soon became an undeniable tourist attraction. With its 1800 hectares divided into 600 hectares of lakes and the same surface of forests and grasslands, with 70 kilometers of shorelines, this great nautical complex hosts more and more new leisure activities and accommodation opportunities for the tourists' pleasure.


Europe and the Walloon Region have been joining their efforts for years to create a real tourist resort on the site of the Lakes of Eau d'Heure. Changes are now visible and infrastructures are constantly progressing... After being awarded as EDEN (European Destinations of Excellence) in 2010 for its water management, the Lakes Management Agency has continued its efforts to lower their environmental impacts.
One of their beaches has recently been awarded the international Blue Flag label. Part of the houses in the Holiday villages have been build with energy efficiency criteria and low impact construction material, tourism activities operators (Diving School, Jet Ski, Restaurants, etc) were coached to evaluate their carbon footprint.

Next trainings

Nov 15 2012 - 12:30 to 13:15
Webinar on how to audit a cluster of SMEs

Boundaries and Certifications

The Lakes Management Agency decided to implement EMAS on its main activities and services. The scope of their environmental management system will include the activities of the 3 main administrative buildings, the workshop and the management of the green spaces and shores, the advanced training of different tourism operators (Diving School, Jet Ski, Restaurants, Holiday Village owners,…).